Privacy Notice
1. Organisation Details (‘we’ or ‘us)
Full name: Genderwear South Africa (Pty) Ltd
Registration number: 2018/638022/07
Physical address: Observatory, Cape Town, 7925
Postal address: Observatory, Cape Town, 7925
Directors: M Laubscher
Phone number: 063 907 4785
Email address: mel@genderwearsa.co.za
Information Officer:
Full name: Mel Laubscher
Role in organisation: Managing Director
Physical address:
Observatory, Cape Town, 7925Postal address:
Observatory, Cape Town, 7925Phone number: 063 907 4785
Email address: mel@genderwearsa.com
2. Introduction
This Privacy Notice deals with data protection and the Protection of Personal Information Act (“POPIA”), which comes into force on the 1st July 2021. The aim of POPIA is to protect personal information and privacy. This Privacy Notice outlines what we do with personal information and the rights of data subjects.
3. PAIA Manual
We have drafted a PAIA manual, which can be found here.
4. Personal Information We Collect and What We Use It For
Categories of Data: Natural Person
Subjects: Customers
Types of Personal Information Collected: Name(s), Surname(s), contact details, physical and postal addresses.
Special Personal Information: Not Applicable
Purposes for Processing Personal Information: Concluding contracts, performing in terms of the contract, marketing to customers, debt recovery, compliance with legislation and internal use for customer management.
Recipients or Categories of Recipients of Personal Information: Not Applicable. No personal information is shared with an third-parties.
Trans-border Information Flow: Not Applicable. No personal information is shared with an third-parties.
5. Children’s Personal Information
Some of our products and services may appeal to children under the age of 18. In these cases, parents are usually the individuals who make purchases on behalf of their child. We do not, however, directly market our products and services to children, nor do we knowingly collect or maintain information from children.
6. Our Newsletter and Marketing
If you are an existing customer, you might receive our marketing material, provided that you can unsubscribe at any time. If you are a new customer, we will ask for your consent to send you the newsletter. When you subscribe to receive our newsletter or marketing material, we will ask for the information necessary to process your request. You can unsubscribe from the newsletter at any time by clicking on the link at the bottom of the communication. Each marketing email we send will contain instructions on how to unsubscribe. Please allow about 10 business days for your unsubscribe request to be processed. If you opt out of promotional emails, we will still send service messages to enable you to use our services correctly.
7. Third Party Services and Use of Personal Information
If you access any other companies’ or partners’ services from a link on our website, any information you reveal in connection with such service is submitted to that company and is not subject to this Privacy Notice. Consult the privacy notice of the other party regarding their treatment of personal information.
8. Transferring Personal Information to Third Parties and Overseas
We do not, under any circumstance distribute or transfer your personal information to any third party, nor do we transfer your information overseas.
9. Business Transfers
In the event our company, or part of it, is bought or sold, your personal information may be included in the business assets, provided that this Privacy Notice or a similar notice will continue to apply.
10. Security Breach
We have an existing security policy and continually update our systems. We have developed procedures to follow in case of a security breach as defined in section 22 of POPIA. We will notify you as soon as possible and inform you of steps you can take to protect yourself.
11. How to Complain to the Information Regulator
Our use of personal information is governed by PAIA and POPIA, and the Information Regulator ensures compliance. Complaints can be lodged with the Information Regulator. Their details are:
Physical address: JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001
Complaints email: POPIAComplaints.IR@justice.gov.za and PAIAComplaints.IR@justice.gov.za
General enquiries email: inforeg@justice.gov.za
Website: https://www.justice.gov.za/inforeg/index.html
13. Changes to This Privacy Notice
We may change this Privacy Notice from time to time by posting a new version here, effective from the date set out in the new Privacy Notice.
15. Form 1: Request for Access to a Record in Terms of PAIA
Request for access to a record of private body (Section 53 (1) of the Promotion of Access to Information Act, 2000)
A. Details of Responsible Party
Privacy & Information Officer: Mel Laubscher
Physical address: Observatory, Cape Town, 7925
Telephone number: 063 907 4785
Email address: mel@genderwearsa.com
B. Particulars of Person Requesting Access
Full names and surname: _________________________
Identity number: ________________________________
Postal address: ________________________________
Cellphone number: ______________________________